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$50 Flat Fee Technical Support - Basic Services Include:

_____ Reinstall Windows XP

_____ Install anti-spyware/anti-adware software (Ad-Aware and Spybot)

_____ Configure anti-spyware/anti-adware software (Ad-Aware and Spybot)

_____ Install/configure anti-virus software (Clamwin)

_____ Provide information about Free Software

_____ Install Free Software eg: OpenOffice, Scite, Firefox, AbiWord, Sodipodi, Gimp, etc.

_____ Install client-purchased applications

_____ Discuss hardware needs

_____ Install hardware eg: video cards, RAM, etc.

_____ Configure hardware eg: video cards, RAM, etc.

_____ Backup data onto CDs

_____ Copy CDs

_____ Instruct on how to backup data onto CDs

_____ Basic instruction on email, word processors, spreadsheets, presentations (OpenOffice and Microsoft Office)

_____ General troubleshooting

The services checked above were performed by
__________________________________________________ on (date)____________________ (time)_____________________ at my request. By signing below, I certify that these services were, in my judgement, explained properly to me and performed to my complete satisfaction. In addition, I hereby release
from any and all future liability arising from this transaction and services performed.